The privacy policy set out below (hereinafter the “Privacy Policy” or the “Policy”) explains how personal data collected on csshk.shop.com (hereinafter the “Website”) by CS Group Holding Ltd., acting as a data controller, is used when online purchases are made, how it may be disclosed to third parties, the measures taken to ensure its confidentiality and security, and your choices regarding the collection and use of your personal data.
1. What Personal Data Is Collected on the Website?
When you access and use the Website, you may provide certain personal data, i.e., information that can directly or indirectly identify you.
CS Group Holding Ltd. may collect the following information when you create an account, request a catalogue or information about our products and services, participate in a game or quiz, or make a purchase: your first name, last name, address, phone number, email address, user ID and password associated with your user account, gender, date of birth, interests, and preferences.
Some information requested on the Website is mandatory and will be marked as such; other information is optional. If you choose not to provide mandatory information, you may not be able to access certain parts of the Website, or we may be unable to respond to your requests.
To improve the Website’s operation and tailor it to your needs, we may also collect information such as your IP address, browser type, operating system, language used, pages viewed on the Website, the order in which they were viewed, the date and duration of your visit, and other data collected via cookies. For more details about cookies, please refer to our Cookie Policy, accessible on the Website.
If you are a minor and provide personal data on the Website, you confirm that you are permitted to do so under applicable laws and, where required, that you have obtained prior authorization from a parent or guardian. CS Group Holding Ltd. disclaims liability if such authorization has not been obtained.
Parents and guardians are advised to encourage minors in their care to adopt a responsible and cautious approach when disclosing personal data online.
2. How Is Your Data Used?
When you create an account on the Website, CS Group Holding Ltd. may process your personal data for the following purposes:
To create your user account and respond to your searches or requests for information about goods or services sold by CS Group Holding Ltd.
To send you promotional and marketing offers that may interest you, in accordance with your preferences.
To provide personalized content and offers on the Website.
To facilitate your participation in games, quizzes, or other events available on the Website.
When you make a purchase on the Website, your personal data will be processed by CS Group Holding Ltd. to manage your order and delivery.
3. Protecting Your Data
CS Group Holding Ltd. is committed to protecting the security of the data you provide on the Website. We have implemented appropriate hardware, software, and organizational measures to protect data collected through the Website, preventing unauthorized access, use, modification, destruction, disclosure, unlawful processing, accidental erasure, or loss, as well as any damage related to such events. However, the security of your data cannot be fully guaranteed.
The security of your data is ensured, in particular, through:
Password protection.
Restricting access to your data to only duly authorized personnel (e.g., CS Group Holding Ltd. staff or employees who need access for the purposes outlined above).
To help us protect your data, we recommend avoiding obvious identifiers or passwords, regularly changing your password, and never disclosing it to others.
4. Who Has Access to Your Data?
Your personal data will not be disclosed to third parties, except in the following cases:
Affiliates of CS Group Holding Ltd. and their duly authorized employees or service providers, to enable them to provide services or perform tasks on behalf of CS Group Holding Ltd. (e.g., sales assistance, market research, customer service, account management, supplies, or services, including prize draws, competitions, and promotions).
Buyers or potential buyers of CS Group Holding Ltd. in the event of an acquisition.
When required or authorized by law.
5. Your Choices in Relation to Direct Marketing
In accordance with your preferences and applicable laws, CS Group Holding Ltd. may send you promotional and marketing offers regarding products and services available on the Website via post, email, or SMS, as well as offers related to goods and services of other brands under CS Group Holding Ltd. (e.g., MOULINEX, ROWENTA, CALOR, KRUPS, LAGOSTINA, ZYLISS) or its partners.
You may opt out of receiving such marketing communications at any time by clicking the unsubscribe link in a message or by contacting us at the address provided in the final section below.
6. Unsubscribing, Deleting, or Amending Your Personal Data When You Have a User Account
You may unsubscribe from the Website at any time by following these steps:
Log in to the Website.
Click on the “My Profile” tab.
In the “My Account” section on the right-hand side of the page, click the “My Contact Details” link.
Click the “Delete My Account” link on the right-hand side of the page.
Confirm the deletion of your profile.
7. Third-Party Websites
The Website may contain links to third-party websites not governed by this Privacy Policy, which may have different practices for collecting and using personal data. As CS Group Holding Ltd. does not own or operate these websites, we disclaim liability for how they collect and use your personal data. We recommend carefully reviewing the privacy policies of these third-party websites.
8. Use of Personal Data from Accounts Created on Other Websites or Services of the Brand
If you have created a user account on another website or service of the brand, we may use your personal data from that account to populate your user account on the Website, facilitating registration and avoiding the need to re-enter information you have already provided. If you do not wish for data from other accounts to be used in this way, please contact customer service at the address provided in the final section below.
9. Modification of the Privacy Policy
If the Privacy Policy is modified, the updated version will be displayed on the Website. We recommend checking it regularly to stay informed of any changes.
10. Your Rights in Relation to the Processing of Your Personal Data
Under applicable data protection and privacy laws, you have the right to access, correct, delete, or object to the processing of your personal data on legitimate grounds and to exercise any other rights you are entitled to regarding the processing of your personal data.
